Subject: Capital Bank Would Appreciate Your Feedback on our Desk-side (1)
Sender name: Jeff Pollard (1)
Sender email: [email protected] (1)
Received from ip: 204.239.0.233 (1)
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Because we value your opinion, we would like to invite you to complete a brief survey about your most recent visit to our Capital Bank branch. These questions relate only to the services provided by the Customer Service (desk-side) agent at the location indicated within the survey. Our Tellers are surveyed separately and are not included in this survey. 

By completing this brief questionnaire, you could win one of eight $750 prizes given away each quarter. Just follow the link below, complete the survey and enter to win. If your name is selected in our quarterly drawing, you’ll win $750.


(https://www.cvent.com/d/YCKqe_rVoEmQf0Lx3dJDMw/kj7y/P2?dvce=)  

In this survey, we will not ask for any private or account related information. We only want to know your opinion about the level of service provided to you by our desk-side personnel. Feedback from this survey will have a direct impact on customer service at Capital Bank. Your responses in no way impact your odds of winning; simply complete the survey and you are entered into the drawing. 


If you wish to provide feedback on a location other than the one noted in the survey, please contact me at the email address noted below.  Thanks in advance for your participation. 

We look forward to your response. 

Sincerely,
Jeff Pollard
Customer Experience
Capital Bank 
[email protected]

For a list of previous winners Click Here (https://www.capitalbank-us.com/landing/online-survey-sweepstakes/)

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Banking products and services provided by First Tennessee Bank National Association, operating as Capital Bank.  Member FDIC. © 2018 First Tennessee National Association, 165 Madison Ave., Memphis, TN 38103. www.capitalbank-us.com.  If you prefer not to receive e-mail offers like this one from Capital Bank in the future, opt out at https://www.cvent.com/d/YCKqe_rVoEmQf0Lx3dJDMw/kj7y/S1/5C?se=12BB4049-ADA9-419A-B346-244986BB9703& (Opt-Out).
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Date: Mon, 23 Sep 2019 16:31:08 +0000
From: "Jeff Pollard"<[email protected]>
Reply-To: [email protected]
To: "JAMES MACNEES"<JMACNESS@[FILTERED]>
Message-ID: <p2-x5dvqmrlg9fj56-nw469856-a01-kj7y-00100000004XBCgAAO@cvent-planner.com>
Subject: Capital Bank Would Appreciate Your Feedback on our Desk-side
 Personnel
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Because we value your opinion, we would like to invite you to complete a br=
ief survey about your most recent visit to our Capital Bank branch. These q=
uestions relate only to the services provided by the Customer Service (desk=
-side)=C2=A0agent at the location indicated within the survey. Our Tellers =
are surveyed separately and are not included in this survey.=20

By completing this brief questionnaire, you could win=C2=A0one of eight $75=
0 prizes given away each quarter. Just follow the link below, complete the =
survey and enter to win. If your name is selected in our quarterly drawing,=
 you=E2=80=99ll win $750.


(https://www.cvent.com/d/YCKqe_rVoEmQf0Lx3dJDMw/kj7y/P2?dvce=3D) =20

In this survey, we will not ask for any private or account related informat=
ion. We only want to know your opinion about the level of service provided =
to you by our desk-side personnel. Feedback from this survey will have a di=
rect impact on customer service at Capital Bank. Your responses in no way i=
mpact your odds of winning; simply complete the survey and you are entered =
into the drawing.=20


If you wish to provide feedback on a location other than the one noted in t=
he survey, please contact me at the email address noted below.=C2=A0 Thanks=
 in advance for your participation.=20

We look forward to your response.=20

Sincerely,
Jeff Pollard
Customer Experience
Capital Bank=C2=A0
[email protected]

For a list of previous winners Click Here (https://www.capitalbank-us.com/l=
anding/online-survey-sweepstakes/)

* * * * * * * * * * * * * * * * * * * * * * * * * *=20
Having trouble with the link? Copy and paste
the address below into your browser:
https://www.cvent.com/d/YCKqe_rVoEmQf0Lx3dJDMw/kj7y/P2?=20
* * * * * * * * * * * * * * * * * * * * * * * * * *


Banking products and services provided by First Tennessee Bank National Ass=
ociation, operating as Capital Bank.=C2=A0 Member FDIC. =C2=A9 2018 First T=
ennessee National Association, 165 Madison Ave., Memphis, TN 38103. www.cap=
italbank-us.com.=C2=A0 If you prefer not to receive e-mail offers like this=
 one from Capital Bank in the future,=C2=A0opt out at https://www.cvent.com=
/d/YCKqe_rVoEmQf0Lx3dJDMw/kj7y/S1/5C?se=3D12BB4049-ADA9-419A-B346-244986BB9=
703& (Opt-Out).
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<div><img src=3D"https://custom.cvent.com/E293426253E849C4AAAF7728C6D9CF07/=
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 =C2=A0</div> <p style=3D"margin: 0in 0in 0pt;"><span style=3D"font-family:=
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 style=3D"margin: 5pt 0in;"><span style=3D"font-family: 'Times New Roman', =
Times, serif; font-size: 16px;"><span style=3D"font-family: 'Times New Roma=
n', Times, serif; color: #000000;">Because we value your opinion, we would =
like to invite you to complete a brief survey about your most recent visit =
to our Capital Bank branch. These questions relate only to the services pro=
vided by the Customer Service (desk-side)=C2=A0agent at the location indica=
ted within the survey. Our Tellers are surveyed separately and are <strong>=
not </strong>included in this survey. <br /> <br /> By completing this brie=
f questionnaire, you could win=C2=A0one of eight $750 prizes given away eac=
h quarter. Just follow the link below, complete the survey and enter to win=
. If your name is selected in our quarterly drawing, you=E2=80=99ll win $75=
0.</span><span size=3D"3" color=3D"#000000" style=3D"font-family: 'Times Ne=
w Roman', Times, serif;"><span size=3D"3"><br /> <br /> </span> </span> </s=
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0000" style=3D"font-family: 'Times New Roman', Times, serif; font-size: 16p=
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esheets/20/email/start_button.gif" width=3D"125" height=3D"44" /></a></span=
></td> </tr> </tbody> </table> <p style=3D"color: #055898; font-size: 14px;=
"><span style=3D"font-family: 'Times New Roman', Times, serif; font-size: 1=
6px; color: #000000;"><span style=3D"color: #000000;"><br /> In this survey=
, we will not ask for any private or account related information. We only w=
ant to know your opinion about the level of service provided to you by our =
desk-side personnel. Feedback from this survey will have a direct impact on=
 customer service at Capital Bank. Your responses in no way impact your odd=
s of winning; simply complete the survey and you are entered into the drawi=
ng. </span></span></p> </div> <p style=3D"margin: 5pt 0in;"><span style=3D"=
font-family: 'Times New Roman', Times, serif; font-size: 16px;"><span size=
=3D"3" color=3D"#000000" style=3D"font-family: 'Times New Roman', Times, se=
rif;">If you wish to provide feedback on a location other than the one note=
d in the survey, please contact me at the email address noted below.=C2=A0 =
Thanks in advance for your participation. <br /> <br /> We look forward to =
your response. <br /> <br /> Sincerely,<br /> Jeff Pollard<br /> Customer E=
xperience<br /> </span>Capital Bank=C2=A0<br /> marketresearch@capitalbank-=
us.com</span></p> <div><span style=3D"font-family: 'Times New Roman', Times=
, serif; font-size: 16px;"> <br /> <a href=3D"http://www.cvent.com/api/emai=
l/dispatch/v1/click/x5dvqmrlg9fj56/nw469856/aHR0cHMlM0ElMkYlMkZ3d3cuY2FwaXR=
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3Qrb2YrcHJldmlvdXMrd2lubmVycytDbGljaytIZXJl" target=3D"_blank">For a list o=
f previous winners Click Here</a><br /> <br /> <span style=3D"font-size: 13=
px;">* * * * * * * * * * * * * * * * * * * * * * * * * * <br /> Having trou=
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tyle=3D"font-size: 10px;" color=3D"#000000"><span style=3D"font-family: 'Ti=
mes New Roman', Times, serif;">Banking products and services provided by Fi=
rst Tennessee Bank National Association, operating as Capital Bank.=C2=A0 M=
ember FDIC. =C2=A9 2018 First Tennessee National Association, 165 Madison A=
ve., Memphis, TN 38103. www.capitalbank-us.com.=C2=A0 If you prefer not to =
receive e-mail offers like this one from Capital Bank in the future,=C2=A0c=
lick here to <a href=3D'http://www.cvent.com/api/email/dispatch/v1/click/x5=
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